Privacy Policy

This Privacy Policy (“Privacy Policy”) explains how www.vidyarthimitra.org (“VidyarthiMitra,” “we” or “us”) collect, use and share personally identifiable information of visitors of our website (the “Site”) and users of our products and services (the “Services”). Please note that the primary purpose of our Site and the Services is to allow you to enroll in and take (both free and paid) online courses / exams / counseling sessions / expert advise or similar and all our other products, on a variety of topics (the “Courses”). For the purpose of this Privacy Policy, information that you provide through the Site can be in one of two categories: information relating to your use of the Site or the Services, including, without limitation, enrollment information for Courses, is referred to as the “Site Information,” while information relating to taking the Courses, including, without limitation, interchanges with the Coaching Service Providers (the “Instructors”), other students (the “Users”), answers, essays and other items submitted to satisfy Course requirements, is referred to as the “Course Information.” When this Privacy Policy uses the generic term “information” it is intended to address the general use of information, and not your specific Site Information or Course Information. By using the Site, Services, or Courses you consent to the collection, use and disclosure of your personally identifiable Site Information and Course Information, as applicable, in accordance with this Privacy Policy.

PERSONALLY IDENTIFIABLE INFORMATION WE COLLECT AND HOW WE USE IT

You can generally visit the Site without revealing any personally identifiable information about yourself. We do not collect personal information from our Site visitors without the Site visitor providing us with this information as set forth in this Privacy Policy.

If you request to receive company or product information, or request information about specific Services, or provide comments about Services, you will be asked to provide contact information so that we can complete your request. We use this Site Information to fulfill your request. We may also use this Site Information to send you additional information about our Services or Courses on the Site that you may be interested in.

Some of the Services require that you become a registered user and create a user account. This will require that you provide certain personally identifiable information, that may include (but not limited to) your (and if you are enrolling as part of our VIDYARTHIMITRA for Business program) your company’s name, e-mail address, as well as telephone and address information.

You allow us to use this personally identifiable Site Information to register you to use the Services, enroll in Courses and otherwise provide you with the Services; verify your authority to enter the Site and access the Courses and Services; notify you of updates; improve the content and general administration of the Site and the Services; provide you with notices regarding the Services and other services that you have purchased or may wish to purchase in the future.

You also consent to our providing this personally identifiable information to Instructors as part of the Course Information when you enroll in a Course. Instructors will use this Course Information to provide the Course to you. Instructors may have other users for Course Information. It is your responsibility when you enroll in a Course to confirm what uses the Instructors will make of your personally identifiable Course Information. VIDYARTHIMITRA does not control these uses by Instructors.

OTHER INFORMATION WE COLLECT AND HOW WE USE IT

VIDYARTHIMITRA may also automatically collect and analyze Site Information about your general usage of the Site, Services and Courses. We might track your usage patterns to see what features of the Site, Services and Courses you commonly use, Site traffic volume, frequency of visits, type and time of transactions, type of browser, browser language, IP address and operating system, and statistical information about how you use the Services and Courses. We only collect, track and analyze such Site Information in an aggregate manner that does not personally identify you. This aggregate data may be used to assist us in operating and constantly improve and update the Site and the Services and provided to other third parties to enable them to better understand the operation of the Services, and improve their Courses offerings, but such information will be in aggregate form only and it will not contain personally identifiable data.

Instructors may collect non-personally identifiable Course Information in connection with your participation in Courses. This Course Information may include, but not limited to, your interaction with the Instructors and other Users, comments you leave on Course forums, answers or essays you submit to satisfy Course requirements, and so forth. As noted above, it is your responsibility to review the Instructors’ policy in connection with all Course Information and decide whether or not you want to provide such Course Information.

CHILDREN

We recognize the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete such information. Children under the age of 13 may not register for an account or register for or purchase Courses. Individuals under the age of 18 may only use the Services with the involvement, supervision, and approval of a parent or a legal guardian.

DISCLOSURE OF INFORMATION

We will share your personally identifiable Site Information with third parties only in the ways that are described in this privacy policy. These include, but are not limited to, sharing Site Information with service providers to allow them to fulfill your requests, to Instructors (in which case this will become Course Information), and to your employer if you are enrolled through the VIDYARTHIMITRA for Business program as an employee. We do not sell your personal information to third parties. Please refer to the sections above on personally identifiable and other Course Information for how Course Information may be used.

We may also disclose your personally identifiable information: (a) if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority, (b) to enforce these Terms of Use, or (c) to protect the safety of Users of our Site and our Services and Courses. In addition, we may transfer your personally identifiable information to a successor entity upon a merger, sale, consolidation or other corporate reorganization.

Vendors and Service Providers:

We want to provide you with excellent service and make your experience with VIDYARTHIMITRA as seamless as possible. We share information, including nonpublic Personal Information, with third parties that perform services on our behalf so we can provide and improve our services. For example, we may disclose Personal Information for customer support by third parties. These third parties must abide by this Privacy Policy and keep nonpublic information confidential and use it only for its intended purpose.

Information we collect

Contact information:

We might collect your name, email, mobile number, phone number, street, city, state, pin-code,  country and ip address.

Payment and billing information:

We might collect your billing name, billing address and payment method when you buy a product or service. We NEVER collect your credit/debit cardor number or credit/debit card expiry date, cvv or other details pertaining to your credit/debit card on our website. Credit/Debit card information will be obtained and processed by our online payment partner CC Avenue or other payment partners.

Information you post:

We collect information you post in a public space on our website or on third-party social media sites.

Demographic information:

We may collect demographic information about you, events you like, events you intend to participate in, products you buy, or any other information provided by you during the use of our website. We may collect this, as part of a survey too.

Other information:

If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of computer, mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.:

We collect information directly from you when you register for an event. We also collect information if you post a comment on our websites or ask us a question on phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media sites will give us certain information about you. This could include your name and email address etc..

Use of your personal information:

We might use the information you provide:

To contact you for confirmation of a purchase on our website or for other promotional purposes.

To respond to your requests or questions. We might use your information to confirm your registration for an event or contest.

To improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preference,

To look at site trends and customer interests.

To make our website and products better. We may combine information we get from you with information about you that we get from third parties.

For security purposes, to protect our company, our customers, or our websites.

For marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, we may enroll you in our newsletter, for example.

To send you transactional communications. We might send you emails or SMS about your account or a ticket purchase.

We use information as otherwise permitted by law.

Sharing of information with third-parties :

We will share information:

With third parties who perform services on our behalf, with vendors who help us manage our online registration process or payment processors or transactional message processors.

With event organizers and other parties responsible for fulfilling the purchase obligation. Who may use this information as described in their privacy policies.

With our business partners. This includes third parties who provide or sponsor events, or who operate venues where we hold events. Our partners use the information we give them as described in their privacy policies.

If we think we have to, in order to comply with the law or to protect ourselves.

To respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or when we are investigating fraud or potential fraud.

With any successor to all or part of our business. For example, if part/whole of our business is sold/merged/consolidated, we may part with, our customer list, as part of transaction.

For bona-fide reasons not described in this policy.

Email Opt-Out:

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email info@vidyarthimitra.org. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases / services /products.

Third party sites :

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy policies of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

DATA RETENTION:

We retain Site Information and the personal data we process on behalf of Users for as long as needed to provide the Services. We will retain and use this personal Site Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements with Users, and/or the period required by laws in applicable jurisdictions. Please see the sections above for how Course Information may be used.

UPDATING, CORRECTING AND DELETING YOUR INFORMATION; OPT-OUT:

If you believe that VIDYARTHIMITRA has incorrect Site Information or Course Information that was provided as part of the Services, you may use the Services to correct, amend, or delete that information. You may also contact us by e-mailing our customer support at info@vidyarthimitra.org. We can only alter Course Information that was initially provided to us; you need to contact the Instructors for other purposes. Alternatively, you may send a letter with your requested changes, corrections or deletions to our latest updated address, with a scanned copy e-mailed to us.

From time to time, we may send you emails about Course or new or modified Services/Products that we believe might interest you. If you wish to opt-out of receiving these materials, you may follow the unsubscribe procedure provided earlier herein.

SECURITY

The security of your personal information is important to us. VIDYARTHIMITRA employs procedural and technological measures to protect your personally identifiable information. These measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. We may use software, secure socket layer technology (SSL) encryption, password protection, firewalls, internal restrictions and other security measures to help prevent unauthorized access to your personally identifiable information. However, VIDYARTHIMITRA cannot guarantee that unauthorized third parties will never be able to defeat these measures or use your personally identifiable information for improper purposes. Therefore, you should be aware that when you voluntarily display or distribute personally identifiable information, that information could be collected and used by others. VIDYARTHIMITRA is not responsible for the unauthorized use by third parties of information you post or otherwise make available publicly.

LINKS TO OTHER WEBSITES :

The Site, Services, Products and in particular the Courses, may provide links to third party web sites or resources not associated with us and over which we do not have control (“External Web Sites”). Such links do not constitute an endorsement by VIDYARTHIMITRA of the External Web Sites, the content displayed therein, or the persons or entities associated therewith. You acknowledge that VIDYARTHIMITRA is only providing these links as a convenience, and cannot be responsible for the content of such External Web Sites.

MATERIAL CHANGES :

VIDYARTHIMITRA reserves the right to change this Privacy Policy from time to time. We will post the revised Privacy Policy on this Site located at www.vidyarthimitra.org/privacy/ and will either send a notice to the e-mail address that you specified in your registration and/or post notice of the change so it is visible when users log-on for the first time prior to said changes taking effect so that you are always aware of what personal information we may collect and how we may use this information. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of the Site and/or Services will be subject to the then-current Privacy Policy.

CONTACT US

We welcome your comments or questions concerning our Privacy Policy. If you would like to contact VIDYARTHIMITRA regarding this Privacy Policy, please contact us by emailing us at info@VIDYARTHIMITRA.org, or at our latest address updated on our website.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services.

Updating your information

We provide mechanisms for updating and correcting your personally identifying information for many of our services.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect personal information about you. We seek to ensure compliance with the requirements of the Information Technology Act, 2000 and Rules made there under to ensure the protection and preservation of your privacy.